Description :
Dear ,
It’s a pity that you did not receive the package. We do not want such a terrible thing to happen, and we understand your mood. We know that every order and every package carries the strong expectations and love of customers. Our aim has always been to provide customers with a satisfying shopping experience.
As soon as the incident happened, we contacted the logistics company, hoping that the logistics company could make financial compensation so that we can also provide a better balance for customers. The logistics company rejected our claim, so we got nothing.
But we can’t let you bear this loss,we are willing to make resend to you at no extra cost.
1. Will you sign for the second package? Please let us know your idea.
2. If you are unwilling to wait and will refuse the second package, please tell us, we will continue to negotiate other solutions
Looking forward to your quick reply, we will arrange a refund for you immediately after obtaining your consent.
Domaine : E-commerce
Informations complémentaires de la part de l’Internaute ayant partagé ce contenu :
Colis jamais reçu. Réclamé . Nouvel envoi gratuit soi disant. Rien !
Arnaque signalée par Christine
Date de signalement : 31 mai 2023 à 23 h 06 min